The cancellation or refund of a watch once given can be done but transport costs both outward and return will be billed. 
In the event that the product will arrives in poor condition will make the change free of charge. 

The custom watches (all those in which you can select different options in the web) returnable, but you will be charged 30% of the total order, because the clock has been specially created for the client, then it is very difficult to make a watch post-sales, freight transport also both outward and return him will be billed. 

To make a return is best that you contact the customer service department by sending an e-mail to ventas@relojesnomon.com. 
FURNITURE JULY Lluesma SL. will not accept returns without prior authorization from the company. 
Past 7 working days from the delivery date of purchase any change or return is not supported.